Hydro One

Hydro One allows you to report power outages directly from your device while staying updated on the latest developments regarding existing outages. This app serves Hydro One customers in Ontario, Canada, offering comprehensive data on power disruptions and their restoration timelines across the service area.

Real-Time Outage Information

The updated outage map in Hydro One provides details every 10 minutes, enabling you to see the number of affected customers, estimated restoration times, causes of outages, and the status of repair crews. This feature helps keep you well-informed about power disruptions in your area.

Enhanced Account Management

With integrated myAccount self-service options, Hydro One enhances the user experience by allowing you to manage various account functionalities. You can easily view your bill and account balance, register for paperless billing, receive SMS notifications, and access 'time of use' details within the app, making it a convenient tool for managing your energy consumption.

Comprehensive Features for Users

Hydro One combines functionality and convenience, providing users with critical outage data and streamlined account management tools. Whether you need to report an outage or stay informed, this app offers essential resources for Hydro One customers.